Connecting to Wi-Fi in our shops should be a quick and easy process. If you are having a problem connecting, please speak to one of our booksellers, who will be happy to help.
Welcome to Waterstones Wi-Fi network ("Waterstones Wi-Fi"). Before connecting to Waterstones Wi-Fi, please read these terms and conditions carefully (the "Terms"). These Terms along with our Privacy Policy make up the terms and conditions for use of Waterstones Wi-Fi. We may make changes to these Terms from time to time, so we recommend that you review these regularly. The terms "we", "our" and "us" when used in these Terms means Waterstones Booksellers Limited, Waterstones Booksellers Ireland Limited and Hatchards UK Limited ("Waterstones"). The terms "you", "your", "yours", "buyer" when used in these Terms means you as a user of Waterstones Wi-Fi as the context requires. By checking the tick box that you accept these Terms, you acknowledge that you have read and understood and agree to all the terms.
IN PARTICULAR YOUR ATTENTION IS DRAWN TO SECTION 3 ON OUR LIABILITY TO YOU
If anything is unclear, please contact us at support@waterstones.com before accepting these Terms.
1. Using Waterstones Wi-Fi
1.1 Waterstones Wi-Fi is a free service generally available between 7am and 12am daily. You can continue to use Waterstones Wi-Fi free of charge as long as you continue to accept our Terms.
1.2 If you are in any Waterstones, or Hatchards or Hodges Figgis store, you can connect to the Waterstones Wi-Fi using a compatible phone or computer device with wireless LAN. We do not guarantee that Waterstones Wi-Fi is compatible with all hardware types and devices or guarantee device connectivity nor do we guarantee that the Waterstones Wi-Fi will always be available.
1.3 To connect to Waterstones Wi-Fi you will need to provide your name and email address to use on the sign up page.
1.4 Waterstones Wi-Fi is intended for e-mail, instant messaging, browsing the internet and using apps. If you access any live television channel or any other services for which a television licence is or may be required, you undertake that you have the appropriate television licence to enable you to do so.
1.5 We are not responsible for the content of websites you visit while using Waterstones Wi-Fi other than www.waterstones.com, www.hatchards.co.uk,www.waterstonesaccountsales.com. We may at our sole discretion restrict access to certain features and websites. If you have any concerns about this or require any further information you can contact us at support@waterstones.com.
1.6 Your use of Waterstones Wi-Fi is limited to one hour after which time your connection will end. You can subsequently reconnect to start another session. You can only have one personal device connected to the Waterstones Wi-Fi network using your email address at any one time. We do not usually provide mains electricity for you to charge your personal device, but if we do so, you do so at your own risk.
1.7 We do not guarantee uninterrupted access to Waterstones Wi-Fi and we may suspend the service at any time, for any reason, in our sole discretion.
1.8 Waterstones Wi-Fi is not a secure network and we are not responsible for the security of the information and data which you transmit using Waterstones Wi-Fi. We are not responsible for the accuracy of any information or data obtained from the internet using Waterstones Wi-Fi.
2. How we use your information
2.1 By using Waterstones Wi-Fi you agree that your personal data will be stored and used in the manner set out in our Privacy Policy.
2.2 Any activity you undertake on the Waterstones Wi-Fi network will be logged against the personal details you provide on connection. We use that personal data to monitor compliance with these Terms, to prevent and detect crime and to monitor usage of Waterstones Wi-Fi. We reserve the right to report on any activity undertaken on Waterstones Wi-Fi and where necessary restrict or block access to a person, account, website or device.
3. Our liability to you
3.1 Nothing in these Terms shall restrict or exclude our liability for death or personal injury arising from our negligence or our liability for fraud or fraudulent misrepresentation nor any other liability which cannot be excluded or limited under applicable law.
3.2 We shall not be liable to you in contract, tort (including negligence), breach of statutory duty or otherwise arising for:
3.2.1 loss of income or revenue;
3.2.2 loss of business;
3.2.3 loss of profits or contracts;
3.2.4 loss of anticipated savings;
3.2.5 loss of opportunity or goodwill;
3.2.6 loss of, damage to, or corruption, of data; or
3.2.7 indirect or consequential loss of any kind.
4. What you must not do on Waterstones Wi-Fi
4.1 You agree not to:
4.1.1 use Waterstones Wi-Fi for any unlawful or illegal purpose;
4.1.2 use Waterstones Wi-Fi for any commercial purposes;
4.1.3 use Waterstones Wi-Fi for more than 180 hours per calendar month;
4.1.4 make any use of Waterstones Wi-Fi which causes the whole or part of Waterstones Wi-Fi to be interrupted, damaged, made less efficient, or impair the effectiveness or functionality of Waterstones Wi-Fi in anyway;
4.1.5 use Waterstones Wi-Fi for sending or posting any computer viruses or any other harmful code, or any material which is defamatory, offensive or obscene; or
4.1.6 use Waterstones Wi-Fi in a way which infringes the rights of any person (whether in breach of confidentiality or intellectual property rights or otherwise).
4.2 We reserve the right to terminate or restrict your access to Waterstones Wi-Fi, without advance notice, if we reasonably believe that you are misusing Waterstones Wi-Fi or are otherwise in breach of these Terms.
5. Indemnity
5.1 You agree to indemnify and hold us and our subsidiaries, affiliates, officers, directors, agents and employees harmless from and against all liabilities, claims, losses or damages (including legal fees) costs and other expenses, however caused, that may arise as a result of or in connection with inappropriate or unauthorised access to Waterstones Wi-Fi by you and/or breach by you of any of these Terms.
6. General
6.1 If any part or provision of these Terms are found to be unlawful or unenforceable (including any provision in which we exclude our liability to you), the enforceability of any other party of these Terms will not be affected.
6.2 These Terms are governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales.